Privacy Policy

Introduction

PublicRegistrium B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our property management services.

This policy applies to all personal data we collect through our website, services, and any other interactions you have with PublicRegistrium.

Data Controller Information

The data controller responsible for your personal information is:

Data We Collect

The data we collect depends on how you interact with our services. We may collect the following types of personal information:

Information You Provide Directly

• Contact information (name, email address, phone number, postal address)
• Property information and rental history
• Financial information for credit checks and rent collection
• Communication preferences and enquiry details
• Documentation related to property management services

Information Collected Automatically

• Website usage data and analytics information
• IP address, browser type, and device information
• Cookies and similar tracking technologies
• Page views, click-through rates, and user interactions

How We Use Your Information

We process your personal data for the following purposes, based on the legal grounds indicated:

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: With trusted third parties who assist us in providing our services, such as maintenance contractors, legal advisors, and financial institutions
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and interests
• Property Owners and Tenants: As necessary to facilitate property management services and maintain transparent communication
• Business Transfers: In the event of a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on data protection principles
• Secure data storage and backup procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Certification schemes and codes of conduct
• Other legally recognised transfer mechanisms

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.